Capture Problems Privately.
Protect Your Brand.
Don't let low ratings post publicly, route them to your private inbox. So you can fix issues, show you care, or gracefully exit, all while safeguarding your online reputation.
The Sting of Unhandled Feedback.
You've gone the extra mile on a job, but the customer is unhappy. They vent with a 1-star review, and suddenly it's out there for the world to see.
Public exposure amplifies the problem, turning a fixable issue into lasting damage. You're stuck defending your business publicly, draining your energy and time.
Data reveals that 88% of consumers trust reviews as much as personal recommendations. It's not fair, you care deeply about your craft, yet these moments can erode the goodwill you've earned over years.
See how private capture changes thatYour Gateway to Smarter Resolutions.
Private Feedback Capture is designed for local owners who value their reputation. Keep issues off Google and in your hands.
Seamless Intake
Customer selects low stars on your branded review page, details captured privately without public posting.
Email Alerts
Their feedback lands in your designated inbox for your review.
Empowered Decision
Assess and act: Reach out if you want to make it right, showing genuine care that turns critics into advocates.
Graceful Options
Not a fit? Take a quiet exit, no public trace, preserving your peace and your profile.
Empower your response.
No more reactive damage control.
"The service quality was okay, but the technician arrived almost an hour late without calling to let me know. I had to rearrange my afternoon schedule."
Available in our Starter tier and up.
Turn Negative Feedback
into Loyal Customers.
Private Feedback Capture isn't just a tool. It's your secret to turning vulnerabilities into victories. Local businesses thrive when they listen deeply.
Rebuild with Care
Privately address shortfalls, demonstrating commitment that converts one-time clients into lifelong customers.
Increase client retention by privately resolving concerns.
Protect Your Peace
Shield your public profile from undue harm, maintaining high stars and community trust.
Boost your rating publicly, handle angry customers privately.
Strategic Exits
For tough fits, it works as a silent off-ramp, no public backlash, just parting ways.
Don't spend time focusing on bad clients.
Insightful Growth
Spot trends in feedback to improve operations, reward outstanding team members, and build a resilient business.
Reduce negative impact, and increase your reputation.
Simple, Transparent Plans
No hidden fees. Cancel anytime. Start with what you need and grow from there.
Starter
A low-cost first step for any local business.
- Reputation Filter
- Branded landing page
- Post Good Reviews to Google
- Review Chasing
- Professional Review Replies
- Bad Review Alert Texts
- Dedicated Account Manager
Growth
Full reputation protection and smart review growth.
- Everything in Starter
- Review Requesting
- Smart Review Chasing
- Private complaint notifications
- Professional Review Replies
- Bad Review Alert Texts
- Dedicated Account Manager
Max
Completely hands-free. We handle everything.
- Everything in Growth
- Premium Review Chasing
- Priority Support
- 1-click approval control
- Professional Review Replies
- Bad Review Alert Texts
- Dedicated Account Manager
Join the Growing Number of Local Pros Transforming Their Reputations.
Capture Bad Feedback and
Protect Your Brand.
No longterm commitments, just results.
Don't wait for the next low rating, secure your reputation now.