Reputation Management
For Home Services.
Automate your review requests, filter out unhappy homeowners, and reply to every review. The reputation platform built for HVAC, plumbing, electrical, painting, and roofing contractors.
"AC went out on a Sunday and they were here in an hour. Lifesavers!"
"Fixed our burst pipe incredibly fast. They came out and fixed everything!"
"Gave a very honest bid for our new roof. Great crew."
Homeowners Search For Trust Before They Call.
When the AC dies in July or a pipe bursts at 2 AM, homeowners don't open the yellow pages. They pull out their phone, search "emergency plumber near me," and read the reviews.
Allowing a stranger into their home requires immense trust. If your star rating doesn't immediately project reliability and honesty, they will call the contractor down the street.
- Win more high-ticket bids with a 5-star reputation.
- Command higher dispatch and hourly rates based on premium service.
- Turn one-time emergency fixes into recurring maintenance contracts.
"They showed up exactly when they said they would, gave a fair quote, and fixed the issue fast. Will definitely use them again!"
Turn Every Job
Into Local SEO Dominance.
We built earn5stars to solve the exact pain points that keep trade business owners and dispatchers up at night.
Capture Them At The Driveway
The Problem: Homeowners are thrilled when the cold air turns back on, but forget to leave a review once the truck pulls away.
The Solution: Fire an automated SMS review request to their phone right as your tech closes the job.
Handle Bad Days Privately
The Problem: A tech arrives late or tracks mud on the carpet, and the homeowner vents on your Google listing.
The Solution: Our Reputation Filter intercepts 1-3 star ratings, sending the complaint directly to the owner's inbox instead of public view.
Take "Near Me" Searches
The Problem: You don't have time to write replies when you're out in the field or managing crews, which hurts your local SEO ranking.
The Solution: We draft professional replies using keywords like "AC repair" or "panel upgrade" to boost your Google Maps ranking.
Smart Review Chasing
The Problem: Forcing your techs to beg for reviews is awkward, and handing out paper business cards rarely works.
The Solution: Automated text follow-ups gently remind them to leave a review, and stop automatically once they do.
Stop Begging For Reviews.
Asking for a review is awkward for your technicians and crews. Let the software do the heavy lifting.
The Old Way
- Techs awkwardly asking for favors in the driveway
- Leaving paper door hangers that get tossed out
- One late arrival ruins your overall rating
- Ignoring reviews because you're busy running the business
The Right Way
- Automated text requests the moment the job is closed
- Smart chasing reminds them if they forget
- Unhappy homeowners are routed to the owner's inbox
- Professional replies posted while you work
Stop the "Late Arrival" Reviews.
Traffic delays happen. A single 1-star review about a late appointment can cost you dozens of future jobs. Our reputation filter is invisible to homeowners, invaluable to your business.
See Plans With Filter"They were 2 hours late..."
Sent to Owner Inbox"Fixed our water heater fast!"
Sent to Google ListingTools down.
We'll handle the replies.
Google rewards businesses that engage with their customers. But when you're running from job to job, who has time to sit at a desk and type?
We do. Every review, from 5-star praise to a 1-star complaint, gets a professional, SEO-optimized response posted on your behalf.
Own The Map
Google Maps drives the majority of new local service calls. Google's algorithm decides who ranks #1 based on three things: Review Volume, Star Rating, and Review Replies.
earn5stars maximizes all three simultaneously, pushing your business to the top of the search results where homeowners in emergency situations are looking.
Start Ranking HigherSee What earn5stars
Can Do For Your Business
Drag the slider to match your business and see the real impact of a full review management system.
How we estimate this
How we estimate this: Businesses without a review system collect a review from ~5% of clients. With earn5stars, businesses see a ~30–35% rate. With automatic professional owner replies, Google improves your local ranking, driving 2-3 additional organic impressions per each new review. Results vary by industry and market.
Simple, Transparent Plans
No hidden fees. Cancel anytime. Start with what you need and grow from there.
Starter
A low-cost first step for any local trade business.
- Reputation Filter
- Branded landing page
- Post Good Reviews to Google
- Review Chasing
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Growth
Full reputation protection and smart review growth.
- Everything in Starter
- Review Requesting
- Smart Review Chasing
- Private complaint notifications
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Max
Completely hands-free. We handle everything.
- Everything in Growth
- Premium Review Chasing
- Priority Support
- 1-click approval control
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Your Business's Reputation Is
Worth Protecting.
Join hundreds of HVAC, plumbing, roofing, and electrical contractors who've made earn5stars the engine behind their online growth. Let's get your rating where it belongs.
Start Growing Today