Reputation Management
For Salons & Spas.
Automate your review requests, filter out unhappy clients, and reply to every review. The complete reputation platform built specifically for the beauty industry.
"The atmosphere is gorgeous and my nails look flawless."
"Cleanest barbershop in town. Always a perfect fade and great conversation."
"The signature facial was so relaxing. My skin has never looked better."
Your Stylists' Work Needs to be Seen.
When someone is looking for a new stylist, they don't walk in blind. They pull out their phone and search "best salon near me."
If your star rating doesn't reflect the quality of your services, you lose that booking before they ever see your portfolio.
- Build a 5-star reputation that attracts premium clientele.
- Book out your stylists' schedules weeks in advance.
- Turn first-time walk-ins into loyal, lifelong clients.
"Found this place on Google and so glad I did! Love my new balayage! The stylist really listened to what I wanted."
Turn Every Appointment
Into Local SEO.
We built earn5stars to solve the exact pain points that keep salon owners and spa managers up at night.
Capture Them At Checkout
The Problem: Clients love their new look, but forget to leave a review once they step out the door.
The Solution: An automated SMS review request to their phone after they check out at the front desk.
Handle Bad Days Privately
The Problem: A miscommunication happens or a client runs late and blames the front desk. They vent on your Google listing.
The Solution: Our Reputation Filter intercepts 1-3 star ratings, sending the complaint directly to the owner's inbox instead of public view.
Take "Near Me" Searches
The Problem: You don't have time to write replies between appointments, which hurts your local SEO ranking against competitors.
The Solution: We draft professional replies using keywords like "hair color" and "facial spa" to boost your Google Maps ranking.
Smart Review Chasing
The Problem: Calling or emailing clients to beg for a review feels pushy and desperate.
The Solution: Automated text follow-ups gently remind them to leave a review, and stop automatically once they do.
Stop Begging For Reviews.
Asking for a review is awkward for your receptionists and stylists. Let us do the heavy lifting.
The Old Way
- Receptionists awkwardly asking for favors
- Handing out paper cards that get thrown away
- One angry client ruins your rating
- Ignoring reviews because you're fully booked
The Right Way
- Automated text requests the moment they pay
- Smart chasing reminds them if they forget
- Unhappy clients are routed to your private inbox
- Professional replies posted while you work
Stop the "Rushed Appointment" Reviews.
Miscommunications happen. But a single 1-star review about a haircut can cost you dozens of future bookings. Our reputation filter is invisible to clients, invaluable to you.
See Plans With Filter"The color wasn't exactly what I asked for..."
Sent to Manager's Inbox"Best haircut I've had in years!"
Sent to Google ListingShears down.
We'll handle the replies.
Google rewards salons that engage with their clients. But when the chairs are full, who has time to sit at a desk and type?
We do. Every review, from 5-star praise to a 1-star complaint, gets a professional, SEO-optimized response posted on your behalf.
Own The Map
Google Maps drives the majority of local salon traffic. Google's algorithm decides who ranks #1 based on three things: Review Volume, Star Rating, and Review Replies.
earn5stars maximizes all three simultaneously, pushing your business to the top of the search results where the best clients are looking.
Start Ranking HigherSee What earn5stars
Can Do For Your Business
Drag the slider to match your monthly appointments and see the real impact of a full review management system.
How we estimate this
How we estimate this: Businesses without a review system collect a review from ~5% of clients. With earn5stars, businesses see a ~30–35% rate. With automatic professional owner replies, Google improves your local ranking, driving 2-3 additional organic impressions per each new review. Results vary by industry and market.
Simple, Transparent Plans
No hidden fees. Cancel anytime. Start with what you need and grow from there.
Starter
A low-cost first step for any local salon.
- Reputation Filter
- Branded landing page
- Post Good Reviews to Google
- Review Chasing
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Growth
Full reputation protection and smart review growth.
- Everything in Starter
- Review Requesting
- Smart Review Chasing
- Private complaint notifications
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Max
Completely hands-free. We handle everything.
- Everything in Growth
- Premium Review Chasing
- Priority Support
- 1-click approval control
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Your Salon's Reputation Is
Worth Protecting.
Join hundreds of salons, barbershops, and spas who've made earn5stars the engine behind their online growth. Let's get your rating where it belongs.
Start Growing Today