Reputation Management
For Healthcare Providers.
Automate your review requests, filter out unhappy patients, and reply to every review. The complete reputation platform built specifically for medical clinics, urgent cares, and specialists.
"Dr. Smith really listened to my concerns. Highly recommend."
"In and out of urgent care in under 40 minutes. Amazing staff."
"Front desk was very helpful with explaining my insurance benefits."
Patients Search For Trust Before They Book.
Finding a new doctor or specialist is a high-stakes decision. Patients don't just pick the closest clinic; they search "best doctor near me" and meticulously read the reviews.
Health is highly sensitive. If your star rating doesn't immediately project competence, empathy, and safety, they will book their appointment with the practice down the street.
- Build a 5-star reputation that attracts high-value patients.
- Command local trust for specialized medical procedures.
- Turn anxious first-timers into loyal, lifelong patients.
"I've always been nervous about visiting the doctor, but this clinic made the process so easy and stress free."
Turn Appointments
Into Local SEO.
We built earn5stars to solve the exact pain points that keep doctors and practice managers up at night.
Capture Them At Checkout
The Problem: Patients are relieved to have answers, but forget to leave a review once they walk out to their car.
The Solution: Fire an automated SMS review request to their phone right as they check out at the front desk.
Handle Bad Days Privately
The Problem: A billing confusion or a long wait in the lobby frustrates a patient, and they vent on your Google listing.
The Solution: Our Reputation Filter intercepts 1-3 star ratings, sending the complaint directly to the practice manager's inbox instead of public view.
Take "Near Me" Searches
The Problem: You don't have time to write replies between patients, which hurts your local SEO ranking against competitors.
The Solution: We draft professional replies using keywords like "pediatrician" and "urgent care" to boost your Google Maps ranking.
Smart Review Chasing
The Problem: Asking patients for reviews while in the exam room feels pushy, unethical, and awkward.
The Solution: Automated text follow-ups gently remind them to leave a review, and stop automatically once they do.
Stop Begging For Reviews.
Asking for a review is awkward for your medical staff and receptionists. Let us do the heavy lifting.
The Old Way
- Receptionists awkwardly asking for favors
- Handing out paper cards that get thrown away
- One insurance misunderstanding ruins your rating
- Ignoring reviews because the waiting room is full
The Right Way
- Automated text requests the moment they leave
- Smart chasing reminds them if they forget
- Unhappy patients are routed to the practice manager
- Professional replies posted while you work
Stop the "Long Wait Time" Reviews.
A single 1-star review about a rude receptionist or a long wait can cost you dozens of future patients. Our reputation filter is invisible to patients, invaluable to your clinic.
See Plans With Filter"Wait time was over 45 minutes..."
Sent to Manager's Inbox"Dr. Mondale was helpful and empathetic."
Sent to Google ListingClipboards down.
We'll handle the replies.
Google rewards practices that engage with their patients. But who has time to sit at a desk and type between appointments?
We do. Every review, from 5-star praise to a 1-star complaint, gets a professional, SEO-optimized response posted on your behalf.
Own The Map
Google Maps drives the majority of new patient traffic. Google's algorithm decides who ranks #1 based on three things: Review Volume, Star Rating, and Review Replies.
earn5stars maximizes all three simultaneously, pushing your clinic to the top of the search results where the highest-value patients are looking.
Start Ranking HigherSee What earn5stars
Can Do For Your Business
Drag the slider to match your business and see the real impact of a full review management system.
How we estimate this
How we estimate this: Businesses without a review system collect a review from ~5% of clients. With earn5stars, businesses see a ~30–35% rate. With automatic professional owner replies, Google improves your local ranking, driving 2-3 additional organic impressions per each new review. Results vary by industry and market.
Simple, Transparent Plans
No hidden fees. Cancel anytime. Start with what you need and grow from there.
Starter
A low-cost first step for any local practice.
- Reputation Filter
- Branded landing page
- Post Good Reviews to Google
- Review Chasing
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Growth
Full reputation protection and smart review growth.
- Everything in Starter
- Review Requesting
- Smart Review Chasing
- Private complaint notifications
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Max
Completely hands-free. We handle everything.
- Everything in Growth
- Premium Review Chasing
- Priority Support
- 1-click approval control
- Professional Review Replies
- SMS Bad Review Alerts
- Dedicated Account Manager
Your Clinic's Reputation Is
Worth Protecting.
Join hundreds of doctors, specialists, and clinics who've made earn5stars the engine behind their online growth. Let's get your rating where it belongs.
Start Growing Today