When an upset customer leaves a 1-star rating through your Reputation Filter, time is of the essence. As a Max tier user, you can configure your dashboard to instantly send a text message to your personal mobile phone the second a terrible review is caught, allowing you to intercept the issue before the customer decides to go public on Google.

Enabling SMS Alerts

Setting up your text alerts only takes a few seconds and can be managed directly from your profile settings.

  1. Log in to your earn5stars Dashboard.
  2. Navigate to the Settings tab located in your left-hand sidebar.
  3. Scroll down to the Alerts & Notifications section.
  4. Locate the Mobile Number field and type in the cell phone number where you want to receive the alerts.
  5. Click the toggle switch next to Bad Review Text Alerts so it turns green (enabled).
  6. Click the gold Save Profile button at either the top or bottom of the page to lock in your changes.

Standard Messaging Rates

Please note that depending on your cellular provider and mobile plan, standard message and data rates may apply when receiving these automated alert texts.